08 — Maintain
Planned maintenance: the Asset Care Programme
Our Asset Care Programme turns fuel system care from a series of reactive call-outs into a predictable programme with a predictable budget. Visit frequency is set from the risk each asset actually carries, and everything is recorded against a digital asset register that persists between visits, so trends become visible. Each contracted customer can get a Microsoft Secure Portal account and 3D models of their tanks and pipework.
Key facts
| Visit frequency | Quarterly, bi-annual or annual, set by asset risk |
|---|---|
| Coverage | Single site or multi-site estates under one contract |
| Response | SLA-backed, with priority over ad-hoc work |
| Output | Per-visit evidence pack and a live asset register |
| Standards | OFTEC, DSEAR, ISO 4406, Duty of Care |
What the work covers
- Baseline inspection and asset register creation for every site
- Scheduled inspection visits at the agreed frequency
- Annual fuel sampling and laboratory analysis
- Fuel renewal on a risk-based cycle, guided by yearly testing
- Filter, gauge and breather checks with consumables included
- Bund and containment inspection
- Trend reporting across visits and across sites
- SLA-backed emergency response with contract priority
- A Microsoft Secure Portal account with your records and 3D models of your tanks and pipework
What you receive
- Digital asset register and secure portal access for every site
- Evidence pack after every attendance
- Annual fuel analysis certificates
- Trend report across visits and sites
- Forward schedule of planned work
- Named account contact and SLA response times
Common questions
Can one contract cover sites across the whole country?
Yes, and it is the main reason customers move to us. You get one contracting entity, one insurance policy, one asset register and one set of SLA response times covering the entire estate, instead of coordinating a different local contractor at each location.
What visit frequency do we actually need?
It depends on the asset and the consequence of its failure. Critical standby generation supporting a data centre or hospital typically warrants quarterly attention with annual sampling. Lower-consequence bulk storage may be perfectly well served annually. The baseline inspection is what sets this, and we would rather set it from evidence than sell a standard package.
What happens if something fails between scheduled visits?
Contract customers get SLA-backed response with priority over ad-hoc work, through the same 24/7 line. Because we already hold your asset register, the engineer who attends knows what is on site before arriving.
Get a quote for planned maintenance
Tell us about the site and the fuel system and we will come back with a scope and a price — or tell you if a different service is the one you actually need.